Cookie Policy

Cookies should serve a clear purpose—not quietly follow people around the internet.

This page explains the limited use of cookies and related technologies across the XVC public website, connected account systems and external services.

In plain language

The Xtreme Virtual Campus does not use a cookie banner merely for appearance.

A cookie is a small piece of information that a website or online service may store in a visitor’s browser. Cookies can perform useful functions such as maintaining a secure login, remembering a preference or keeping a session active.

They can also be used for advertising, analytics, behavioural profiling or tracking people across different websites. The public XVC website does not use these optional tracking functionalities.

For that reason, XVC does not presently display a large consent banner for optional cookies on its public pages. This position will be reviewed before any optional advertising, profiling or visitor-analytics technology is ever introduced.

No optional tracking means no "decorative" consent spectacle. This policy reflects the technology actually in use.

The public website

Most public XVC pages are simple informational pages.

No current advertising cookies

XVC does not place cookies on its public website for targeted advertising, remarketing or cross-site behavioural profiling.

No current optional visitor analytics

XVC does not currently use optional analytics tools on its public website to build visitor profiles or measure behaviour across the site.

Technical delivery still occurs

Web hosting, security systems and server logs may automatically process limited technical information such as IP addresses, dates and times, requested pages, browser information and error details.

Externally delivered resources

Some pages may load resources such as Google Fonts or open links to external services. A visitor’s browser may therefore connect to another provider and transmit ordinary technical request information.

Necessary and functional cookies

Account systems may need cookies to work properly.

Moodle, WordPress, the Over-the-Shoulder AI Tutor environment and other account-based systems may use cookies or similar technologies for login, authentication, security, session continuity, fraud prevention and preferences.

These cookies are not used to advertise to the learner. They support a service the user has requested, such as remaining signed in, moving securely between pages or preserving an active session.

Blocking necessary cookies may prevent an account, course, payment route or protected resource from functioning correctly.

Connected services

External platforms apply their own technologies and policies.

Account and learning platforms

Moodle, WordPress and AI-supported systems may set their own functional cookies when a user creates an account, signs in or uses an interactive service.

Payments

PayFast or another stated payment provider may use cookies and security technologies to process a transaction, reduce fraud and maintain the payment session.

Communication and media

WhatsApp, YouTube, Google Forms and other external destinations may use cookies, device identifiers or similar technologies according to their own terms and privacy arrangements.

Links and embeds are different

A plain link normally sends the visitor to another service only after the link is selected. An embedded video, form or resource may cause a connection to the external provider when the XVC page loads.

Browser controls

Visitors can manage cookies through their browser or device.

Most browsers allow a user to view, delete, block or restrict cookies. Private-browsing or incognito modes may also limit how long some information is retained.

These controls differ between browsers and devices. Removing or blocking cookies may sign a user out, reset preferences, interrupt a secure payment process or prevent a protected learning system from working as intended.

XVC does not override a user’s browser controls. Where a service cannot operate without a necessary cookie, the user may need to allow that cookie in order to continue.

Future changes

New tracking technology must be reviewed before it is introduced.

If XVC later introduces optional analytics, advertising, behavioural profiling or another non-essential tracking technology, Internet Learning Solutions will review the purpose, information involved and appropriate notice or choice mechanism before deployment.

The policy and review date will be updated when the technology or practice materially changes.

A third-party provider may also change its own cookie practices independently. XVC cannot control another provider’s systems.

Cookies and privacy

Cookie information forms part of the wider privacy picture.

Where a cookie, IP address, device identifier, session record or other technical information can be linked to a person or account, it is handled as part of the wider privacy and security responsibilities of Internet Learning Solutions.

The XVC Privacy Policy explains the broader handling of account, learner, educational, payment, communication and technical information across the XVC environment.

Read the XVC Privacy Policy

Questions about this policy

A privacy question should reach a real person and leave a clear written trail.

Questions about cookies, technical information or privacy should be sent to the Information Officer by email.

Email the Information Officer
This Cookie Policy was last reviewed on 1 July 2026.
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